Firmware Upgrade icon missing on setting bar

hi rich,

thanks for the reply, i check on the firmware it say 3.10.09. so the problem could be on the network? how could it check for update if it there is no internet connection. this is the only device that doesnt connect to the network. could it be the network on the device had mulfunction. or can it be just setting on the network. hope you have a solution to this.