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Occasional Advisor
videoveteran
Posts: 8
Registered: ‎03-09-2012

Re: Request Official WD Response

While I appreciate your response.  I fear you have misunderstood what im after.  I want to use more than 2 external drives AND be able to use 3TB HDDs (ie: 5 3TB HDDs hooked up at once.  4 on a USB HUB and one more on the second WDTV+ port)

 

Right now, the official WD firmware allows 3TB HDDs, but does NOT allow a simple 4 port USB HUB to extend library capacity.  Its my understanding that this was a feature at one time that for w/e reason was taken away (I may be mistaken).  There is also an unofficial firmware that has the ability to to run a USB HUB, but can not run 3TB HDDs.  I know theres the whole "updated kernel" drama preventing them from adding the 3TB support.  Regardless, I would expect and prefer this simple feature to be provided officially.

 

WD, a leader in the HDD industry of all people shouldnt have a limit of 2 drives.  If im a HDD manufacturer,  I want to sell more HDDs.  Why wouldnt I give people a good reason to buy more product?  This just seems like such a no brainer.  Why in the world would you even THINK about limiting the HDD to only 2?  I simply am baffled that this request has been floating around these boards for as long as it has.  So rather than inform the users or provide an option that clearly seems possible in the units weve purchased, we are offered to buy a new unit that does everything we want.  Even on your feature requests one shows its being worked on while another shows its not being considered.  How are we the end user supposed to have any faith or optimism in what to expect when the people here to help dont seem to know whats going on?

 

Maybe releasing this "updated kernel" to the un-official group isnt a bad idea.  At least it would keep me with WD.  If im going to be forced into buying a new unit, as my patients wear thin, im going to think twice about giving more money to WD.  I dont need all the bells and whistles that some do.  Multiple HDDs (more than 2) and media center are all I need.  Insane that this would be too much to ask from a company as big as WD.

 

Im new to posting here, but have read through a good bit of the forums here.  I sorry  to tell you but im already starting to feel like one of  the Sneetches on the beaches and WD is Sylvester McMonkey McBean (Dr Seuss)

"“My friends”, he announced in a voice clear and clean,
“My name is Sylvester McMonkey McBean.
And I’ve heard of Your troubles. I’ve heard you’re unhappy.
But I can fix that, I’m the Fix-It-Up Chappie.
I’ve come here to help you.
I have what you need.
And my prices are low. And I work with great speed.
And my work is one hundred per cent guaranteed!”
Then, quickly, Sylvester McMonkey McBean
Put together a very peculiar machine."

Occasional Advisor
edbrenner
Posts: 10
Registered: ‎02-15-2011

Re: Request Official WD Response

Bill, I for one appreciate all you do, but this seems a bit ridicuous at this stage.

 

This dates all the way back to October 2011.

Dec 15th is was down to "a couple issues to iron out".

Dec 20th "beginning of the year".

Jan 31 it was going to be February.

February 16, and I know Blockbuster's decision has to do with the way they do things not WD, but come on Bill so I'm supposed to sit here with a WD unit that shows Blockbuster but can't use it.?.

Feb 22nd, Planning a release.

And then ... to no one's suprise they need more time with testing and such.

 

And here we still sit wondering ... will we ever see an update?

Regular Advisor
Nehptis
Posts: 96
Registered: ‎01-08-2010
0

Re: Request Official WD Response

If WD simply realized that it could differentiate itself by being the premium NAS streamer device with a few "Core" apps at a $99 or less price point it would sell like crazy.  CORE APPS: Pandora, Netflix, YouTube.  That's it.  You want more apps, buy a Roku or ATV.  But, if you want na awesome streamer buy WD...that should be how they position themselves.

 

It's common sense, WDs core business is hard drives!  I love their new MyBook Live NASs.  Why they don't focus their Media player to be a bare bones yet best in class DLNA NAS streamer is crazy. Clearly, that could be their differentiator.  Stop trying to go toe to toe with Roku and ATV on apps.  Win in the space that is complementary to your core business.....streaming from NASs.  The other players don't do it or don't do it well.

 

Oh and by the way, part of being a best in class streaming device is making sure that the stream acts exactly like a DVD, meaning menu support must work flawlessly.

Advisor
Dion250
Posts: 15
Registered: ‎02-21-2010
0

Re: Request Official WD Response

Any updates on new firmwares? I'm sick of the microstuttering in VC-1 and some Xvid Files :smileysad: ( On Local and Lan )

Regular Advisor
Nehptis
Posts: 96
Registered: ‎01-08-2010
0

Re: Request Official WD Response

Bill?  WD?  Anyone?  hello...echo...echo...echo.

 

I guess we can close the book on this streamer.  That last firmware update is a myth I guess.

Honored Contributor
Techflaws
Posts: 2,908
Registered: ‎02-22-2010
0

Re: Request Official WD Response

Or not.

Tech Flaws
Things can only get better

Philips DVP3260/5990 FAQ
Community Manager
Bill_S
Posts: 7,033
Registered: ‎11-24-2009

Re: Request Official WD Response

As far as I know, it's still for real.  I'll check into it to see if there's any updates on time.


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Advisor
videoninja
Posts: 23
Registered: ‎08-12-2011
0

Re: Request Official WD Response

Hey Bill, is there an update on the time it's going to take you to find out the update timeframe on the (mythical) wd tv live firmware? LOL 

Community Manager
Bill_S
Posts: 7,033
Registered: ‎11-24-2009

Re: Request Official WD Response

I'm still looking into this.  I'll post any news as soon as I can.


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Community Manager
Bill_S
Posts: 7,033
Registered: ‎11-24-2009

Re: Request Official WD Response

I know it's Monday, but I still haven't heard anything that I can post.  I do know they're still working on it, though. 


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