Request Official WD Response

schnoid wrote:

I feel pretty crappy about recommending the WDTV Live to so many of my friends and family. I’ve probably sold at least 5 of these boxes and when people ask me about updates, all I can say is… “uh, I dunno what the heck’s going on at WD”. I mainly bought the WDTV Live for the awesome ability to stream HD movies over my network. I was hoping to get that and some additional features, but everything else just fell to the waste side and each firmware revision seemed to take away functionality that I liked. I’ve been tempted to upgrade to the WDTV Live Streaming but after all the **bleep** I’ve gone through with my WDTV Live, I feel like I’m just giving my money to a company that doesn’t care about it’s customers.  :(   No update since August… man, kinda crazy.

When you purchased this player did it say anywhere that it would come with regular (or any) updates. Never assume anything.