Request Official WD Response

ToddeSwe wrote:

Guys, if they have not managed to fix our WDTV’s by now expect nothing more from them.

 

This was the last WD product i will buy, they can make how many media players they want i will not buy a single one.

My eyes are on something else called AC Ryan something… one of their models… and if you check the forums there are not so many dissapointed users like here.

 

Thanks and for your effort WD … :\

 

 

If you look at ac ryan website. it doesn’t offer half the features that the wd does. Granted it does have features the wd lacks. Also about 2x time the price. So not really in the same market segment. You are really comparing apples to oranges. It’s also not fair to WD to assume that your individual problem can be applied to every player. We truly don’t know how many of these players WD has sold. There are probably a few hundred posters on the forum, vs a few thousand if not more who have bought these devices. WD has been a pretty decent provider of support for a device that is over 2+ years old. Not many electronics manufacture even support your product for a year much less 2.  They have fixed many of the bugs, but each firmware produces more potential for bugs, it’s a constantly moving target.
I know they don’t have a perfect player out there, however I have yet to see one. (i’m looking at you roku, boxee, apple tv).

I wish the best of luck with your new media player!! I know my wife would greatly miss hulu+ and netflix if we moved players. Beside i’d have to teach her a brand new UI.