FAQ for WD TV Live Devices affected by Firmware Release 1.01.12

Younus,

At this time WD cannot support Saudi Arabia directly because of US embargos.  WD services cusotmer via Distributors in your region.  Because you purchased your WDTV on Amazon, and it is showing as out of region, we can correct the region code to allow for replacement in your region from a distributor or you can return your device to Amazon if you are within there return time policy.  If you are not within there return policy, you can contact support with “Region Code Change for RMA” in the subject line and includ the Serial numer of the unit and we can update your region code.

Here is the link for contacting support.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en