Since the WD Community is built on Users helping Users, it’s really not a good place for looking for help with RMA’s (product replacements). If you have questions concerning RMA’s, you should contact WD directly for help. I’m positive they will do everything they can to help you.
However, I did pass your post along to the appropriate people.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
