5 weeks? Join the club. It’s not only in Germany. In Ireland the same.
I didn’t get the prepaid UPS label either. When (if) receive the new unit, I’ll not send back the defective unit until I get the prepaid UPS label.Â
I’ll be selling the new unit as soon as I get it (It may take another month, based on the feedback I’ve been receiving: NONE ).
No one from WD replies to my inquiries!!! I think any unknown “crappy” chinese corner manufacturer has better support than this!