New Idea

Hi WD Team!


I don´t ask for new features.

I would be glad if you could simply publish a firmware for my WD TV live gen3 (current firmware Release 2.02.32 (8/11/2014) ) which doesn´t crash every 1-2 hours while streming over Windows-SMB shares. USB is a little bit more stable but also crashes every 2-4 hours. That´s **bleep**.



Status: Acknowledged

WDTV Live 2016

Status: Acknowledged
by 3 weeks ago

Take the Amazon Fire TV (could be even the old one), leave there the optical toslink and practically the only thing that you have to do is use the WDTV Live 2013 software, that means, if should have Netflix.


And I would like a better version of the Netflix player like the one in the Fire TV, very good player.

Specs wise:


  • Amazon Instant Video
  • Blockbuster on Demand
  • Crackle
  • Flixter
  • Hulu
  • Netflix
  • Kodi
  • Plex
  • Vimeo
  • YouTube
  • Pluto



  • NBA
  • ESPN
  • MLB
  • NFL


  • Prime Music
  • Rdio (Free)
  • TuneIn Radio
  • VEVO
  • Spotify (Free)
  • Youtube (music)

Audio Formats

  • AC-3
  • AIFF
  • DTS
  • FLAC
  • LPCM
  • MKA
  • OGG
  • WAV
  • WMA
  • AAC
  • MP3
  • PCM
  • Dolby Digital (5.1)



  • BMP
  • GIF
  • TIFF
  • JPEG
  • PNG



  • AVC
  • AVI
  • M2TS
  • MOV
  • MPEG-1
  • MPEG-2
  • TP
  • TS
  • VOB
  • WMV
  • WMV9
  • XviD
  • H.264
  • MPEG-4
  • VC-1
  • H.265



Video Output

  • 1080p
  • 1080i
  • 720p
  • 4K

Audio Output


  • 7.1 Surround
  • 5.1 Surround
  • Stereo


Wireless Connectivity



  • Bluetooth
  • Infrared
  • Wi-Fi

Wired Connectivity


  • Ethernet (1Gbps)
  • HDMI 2.0a
  • Optical Audio
  • USB 3.0

Wi-Fi Technology

IEEE 802.11a/b/g/n/ac



Remote Control


Audio Jack in the remote


Remote Features










Status: Acknowledged

add Slingtv app to live tv section

Status: Acknowledged
by on ‎09-03-2015 05:45 AM



Can Slingtv access be added to the live TV section?  Slingbox exists but this is something different.  Currently, I have had to add a Roku stick to my tv to access Slingtv live tv content but would like to ditch it and delete a remote by simply adding the app to WDTV media hub.

Status: Acknowledged

Play Lists

Status: Acknowledged
by on ‎08-28-2015 12:25 PM

Why is is so hard to get a play list going on this thing?


Why can't i just pick a bunch of different movies and have them then play in the order i picked them? Then possible save the list externally to a thumb drive or right on my nas  systems. But no, I have to use an external program ahead of time and do it ..

All i want to do is goto bed, click a bunch of movies I'm in the mood for that night and drift off to sleep listning to them.


Is that so hard to incorporate? Microsoft media player has done it since win95 .. come on guys throw me a bone here.

Status: Acknowledged

Add Google Play Movies & TV

Status: Acknowledged
by on ‎08-24-2015 10:46 PM

I would like to have Google Play Movies & TV, if it's on Roku, why not on WD TV products???

Status: Acknowledged

Slingbox M1

Status: Acknowledged
by on ‎07-29-2015 01:59 AM

The Slingbox M1/M2 are current sales products.  Why are these not compatable with the WDTV Live Drive? and more importantly can a new firmware address the issue please?

Status: Acknowledged

HEVC capability

Status: Acknowledged
by on ‎07-20-2015 03:03 PM

Hi - I have recently encountered a HEVC (High Efficiency Video Coding) video codec which is not able to be played on the WD Elements Play media player. This is a relatively new format but seems to be becoming more popular. Is it possible to develop an update to the firmware so that this format can be played?

Status: Acknowledged

The WDTV has been a great player over the years but it is really starting to show it age now and in some areas has fallen far behined.


I'm going to go out on a limb and guess that WD have issues with Android which is why you havent gone down that path either with your own fork ala Amazon FireTV or officialy with Google's own AndroidTV platform.


That doesnt leave a lot of other contendors out there though there is one which is Mozilla's Firefox OS which has a TV version, developer docs and tools.

1) Run's Linux and is open source.

2) Standards compliant with app development based on web standards.

3) Vendors can control what appears on the app store of their FirefoxOS device (or so I've heard).

4) Apps for Netflix and Youtube are already present with support for Amazon incoming.

5) Supports USB media playback and hardware decoding of all big name codecs H.264, H.265, VP8/9.


Panasonic are already using it in their TV's, a review of one is here that is worth a look and the reviewer is impressed with it's speed and ease of use.


So WD could adopt the Firefox OS TV version for a new Arm or x86 WDTV box and craft their own media player to run as an app on the device at the same time you no longer have to worry or develop an app platform of your own while still maintaing some degree of control over the box.


The WDTV stays competitive as a strong local USB/NAS media player with online media access and might not get left behined in the wake of app store enabled players from the others.



Status: Acknowledged

pause/resume function

Status: Acknowledged
by on ‎07-11-2015 03:15 AM

Please add a pause/resume function for network share. Presently it only functions fully with USB devices. It should be great to have the function fully operational for netwrok shares too. Only VOB files on the network share offer the pause/resume function after switching off the devices.

Status: Acknowledged

Photo: to display Raw file images

Status: Acknowledged
by on ‎07-10-2015 12:02 PM

Can the photo display, display raw images stored on external or network drives.  Example olympus canon nikon and kodak raw formats.

Status: Acknowledged

Aspect Ratio on RemoteControl

Status: Acknowledged
by on ‎07-10-2015 01:41 AM

I have a lot of DVD's on a Hard Disc, connected to WD TV Live. Most of the DVD's are aspect ratio 4:3, some DVD's are 16:9. I had to know the right aspect ratio before start a DVD, otherwise it will be show in a wrong aspect ratio. 

The switch from Widescreen to Normal is only possible in the settings of WD TV. So I had to stop the movie, go back to main menu, go to settings, change the aspect ratio, go to the right DVD directory and restart the movie.

It would be very helpful, if the switch Widescreen-Normal is possible dynamically during the playback. 

Please make ist possible to switch the screen format with a button on remote control during the playback.


Thanks in advance

(sorry for my english)

Status: Acknowledged

Iflix on WDTV Online Services

Status: Acknowledged
by on ‎07-01-2015 08:56 PM

It would be nice if you'll add support to this online streaming service. This is the alternative for Netflix here in Southeast Asia. Thanks

Status: Acknowledged

Allow us to add services

Status: Acknowledged
by on ‎06-21-2015 03:54 PM

This should be a no brainer.  Why should we have to wait for a firmware upgrade to be able to add a new service?  If

a firmware upgrade is need for something like Slacker, which has already been around for years, we could die of old

age before you get around to adding newer services.  This is a big thumbs down for an otherwise well featured box.

Status: Acknowledged

Idea approved for voting.

Add Australian Streaming services

Status: Acknowledged
by on ‎06-14-2015 08:25 AM

I would really like to be able to use WD TV Live for playing Australian streaming services - Stan, Foxtel Presto plus free to air - SBS On Demand, Plus7, 9JumpIn, TenPlay

Status: Acknowledged

New Apps

Status: Acknowledged
by on ‎06-03-2015 11:13 AM

I request WD for more apps Apps on the device. > • > • Saavn > • Jango Radio

Status: Acknowledged

Windows 10 as the OS for the 2015 WDTV

Status: Acknowledged
by ‎05-29-2015 03:27 AM - edited ‎05-29-2015 03:30 AM

Have you guys considered using Windows 10 (or Windows 10 IoT maybe) as the operating system for the new WDTV? It would make the new WDTV very integrated with Windows 10 PCs and Microsoft services like Xbox, Xbox Music/Video, Cortana and Universal Apps like Netflix and others. In addition to possible integration with the HoloLens. It would certainly future-proof the new WDTV.


What would the implications of this be? 

Status: Acknowledged

Multiple Audio Output

Status: Acknowledged
by on ‎05-17-2015 10:52 PM

I connected my WDTV via HDMI to my TV and via TosLink to my AV-Receiver, because my TV doensn't pass trhough DTS Sound via HDMI


I don't watch every movie with my Sorround System.
I have the following choices in the settings for Audio-Output
- Stereo
- optical

(sorry - I don't know the correct expressions because I use the SMP in german)

With the optical-option the TV will be without sound, when choosing the HDMI-Option there is no sound via the AV-Receiver.

So I always  have to toggle between the options - depending on which way I want to listen to the movie.


Maybe you can develop a feature that allows audio output via optcal AND HDMI simultaneously.

Status: Acknowledged

Idea approved for voting.


Allow for a Read-ONly library(s)

Status: Acknowledged
by on ‎05-17-2015 08:36 AM

I don't like giving the TV Live Write access to my movie files. Since you can only get the cover art via setting the shared directory as the library and since you can only set a directory as the library if the TV Live as write access I'm currently having to view my movies with no cover art. I thing a good solution would be to allow for a seperate Write access for meta data and cover art than the actual media directory. Thanks.

Status: Acknowledged

add Android OS & apps capability

Status: Acknowledged
by on ‎05-06-2015 09:11 PM

The current operating system requires us to wait on firmware update to be able to update apps or add new apps. I propose adding Android system to our units (wdtv Live Hubs, Live,etc.) To allow us freedom to update or add our own (new) apps whenever we want.





Status: Acknowledged

Update Youtube and apps on wdtvLiveHub

Status: Acknowledged
by ‎05-06-2015 08:47 PM - edited ‎05-06-2015 08:58 PM

Youtube is moving from v2 to v3 (on April 20, 2015) - leaving our LIVE HUBS and other older units' Youtube apps Useless!


Many of the apps no longer work, either. These hubs are still useful (I have 2 in our house, along with 2 older units LIVE type units) BUT they are also being affected by YouTube upgrades.


Please issue NEW firmware updates to update YouTube and other apps too - but let me retain use of Netflix app!

Status: Acknowledged
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