New Idea

New WDTV with Android TV

Status: New
by 4 hours ago

New WDTV device should be powered by Android TV, just as the other players with this OS, the new WDTV should bring a new controler while retaining the same connections at the back including the optical audio out port.


I hope you guys release Crackle and Qello apps to WDTV products.


Wake on Lan

Status: New
by on ‎12-13-2014 08:37 AM

In vielen Fällen ist  das WD live TV mit einem Netzwerk verbunden und greif auf Daten in NAS Servern zu. Es wäre schön, wenn das Gerät die "magic pakets" schicken würde um die NAS Serveer aufzuwecken und im online Betrieb zu halten. Meine NAS laufen nicht im 24/7 Modus. Ich muss immer einen PC starten um die NAS aufzuwecken.  Braucht natürlich auch NAS Server, die das "magic paket" verstehen. Trotzdem würde das versenden der "magic pakets" keinen Schaden verursachen und wäre auch nur ein minimaler Eingriff


Could you please support HBO "GO"

Status: New
by on ‎06-30-2014 11:36 PM

hi guys,


i love the wdtv live and have been using it for quite some time now.

however, what i truly miss is the support of HBO GO, just like you guys for example support Netflix.


the google chromecast will support HBO GO soon, but off course I'm not interested in buying that, since i have a wdtv.

Smiley Happy


i hope you guys can make this happen?


add ons

Status: New
by on ‎06-07-2014 07:32 PM

There should be a way to receive software updates to the device. This device is already connected to the internet, so updates should be an easy addition.

There should be a way to add user name and password for shares. This would be better for security for the computer systems and the device.

There should be some kind of error handling for files. The device should skip over the unreadable part, this is implemented in even the most basic dvd system. At a minimum there should be a way to skip ahead 5 min, so you can manually bypass the error.

There should be a way to select where you want the video to start. This is so the customer can pick up where he left off, go to his favorite part, or bypass an error in the file.

There should be a way to create shortcuts on the main menu to folders on your usb storage device, or to your windows share.



Status: New
by on ‎04-20-2014 08:55 AM

At the moment this application is less efficient to use than the slingplayer web site. How about improved implementation.  The website runs with half a second delay between inputs and activation. The WD app is well over 10 seconds.


Improved response times please, at the moment  the program guide feature is just unusable, and flicking channels is not something you do lightly.


Edit Names

Status: New
by on ‎04-08-2014 06:17 AM

Hi! I will like if you put a way to change the name of a file, on the EDIT options.


Thank you!!

connect to a MMS stream

Status: New
by on ‎04-06-2014 05:19 AM

Have an easy way to connect to an mms stream

E.g. MMS://





Is it possible to enable the use  of an external hard drive or memory stick as a storage location to buffer streaming with a firmware update? I have bandwidth issues in my area (our ISP also often shapes traffic) and being able to start a stream, pause it to allow it to buffer for a minute or three would be the difference between being able to watch HD or evend SD content sometimes.


This is assuming the buffer is not large enough, I can't find info on it's size.





MyCloud App Media Formats .AVI files etc

Status: New
by ‎03-24-2014 04:56 PM - edited ‎03-24-2014 05:00 PM

Dear WD,


I'm requesting an update to the MyCloud App that expands the current range of media formats that are accessible via mobile devices.  I am trying to access data from my WD EX4 Cloud that contains a wide variety of media formats. Until .MP4 videos became an industry wide acceptable format, many users created video files in other industry wide formats such as .AVI files.  When I try to access these files via the MyCloud app it appears as an unknown format. I have included a screenshot below to demonstrate how it appears. 


The WD Live Hub media player has the built in codecs to support these other formats in the units firmware.  I see no reason that the same range of formats can't be built into the MyCloud App since WD has already spent the funds to develop this into the WD Live Hub. I own several Live Hubs to allow employees to watch training videos in our training room, but I also need a solution to remotely stream or download these type of videos on my mobile devices while in the field. 


There ARE other 3rd party apps like "VLC" that allow for remote streaming options but they don't allow for easy access to my EX4 and I'd rather use the WD apps anyway.  Please WD, use the codecs from the WD Live Hub and incorporate them into an update for the MyCloud app so we can access all of our data as needed.  This can be a very easy and quick update if approved that will greatly affect the many users requesting this in multiple threads/posts.


Sales Data Entry Process.jpg


Update Arabic Subtitle.

Status: New
by on ‎03-06-2014 12:11 PM

Arabic subtitle is not perfect as I wish , look at WD Live Arabic subtitle and look at PC Subtitle , PC is better sure , so

I think you have to update the device and change Arabic subtitle like pc subtitle

Look at this picture you understand what I'm talking about :

WD Arabic subtitle

PC Arabic subtitle

If you want to help me please press (kudos) the star




Improve/Change/Enhance the Auto Power Functionality

Status: New
by on ‎02-20-2014 02:00 AM

When I got my WDTV Live, I immediatly turned on the Auto Power option...


I then found every day that it was a nightmare to turn on the box, as it did a full 'boot' taking many minutes and figured it was a problem.


After doing a bit of reading, I found that the "Auto Power Off" feature puts it into a deep off state, rather than 'standby'.


So I would like to suggest that the feature is developed to allow you to specifiy whether it should go into "standby" or "Power Off".. And perhaps even give you the option to config the number of hours before the auto mode kicks in.


This would be really helpful for people like me who have a "Harmony" (or any programmable remote) where the box woudl shut down on its own, every night.. But only into "standby"





Flixster - WD TV Live Streaming Media Player

Status: New
by on ‎02-18-2014 12:16 PM
I would like to suggest that the device is upgraded to enable you to login to your Flixster account. As you know it is only possible to see trailers currently.

HBO Nordic

Status: New
by on ‎02-13-2014 07:06 AM

How about you added HBO Nordic for live streaming, like Netflix...


more french tv

Status: New
by on ‎01-25-2014 06:14 AM

Hello! in the next firmware, it would be nice to add (radio Canada web), all smart TVchannel we except you, as I only use my wd TV, I wish I had more French content. You shouldmake available the contents of the French France, for we are many Canada francophone.You could make a section for the product in French, Francophone of Quebec Many wouldhave bandwidth with the position of France thank you!

translate by Google


Adding EWTN streaming online service

Status: New
by on ‎12-22-2013 11:41 AM

We're really enjoying the recent firmware changes with our WDTV Live and the new services offered in the interface.


Our family would really like to see a new streaming app to view EWTN Catholic television. This is something that the Roku already boxes have.


Amazon Prime streaming

Status: New
by on ‎12-20-2013 10:02 AM

Is it possible to use the WD TV Live to stream content from Amazon Prime Instant video store?

wd tv live

Status: New
by on ‎12-07-2013 08:54 PM

hard to believe this only has support for iview, what about sbs catchup and the rest of australian catchup.

why would I recommend this product to anyone in Australia when you cant do catch up (only on 1 tv station)


such a shame for a potentially great product

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