Beware of latest Gen1 firmware update

[xdragon]

I try the steps but it doesn't seem to recognized the change version.  What I am doing wrong?

[celio30]

Can some one help as I never updated my firmware and  as i tried to follow teh instruction i cannot see any update firmware icon on the setting menu kindly help. 

[Eknolspk]

You have to fool the wdtv thay you have a newer firmware. If you have 1.03.01 installed and want to downdrade, all you have to do is make a change in the vdtv.ver -file.

Change the version to 1.03.02 and the wdtv think it's a newer firmware even if it isn't.

When I upgraded to 1.03.01 from 1.02.07 my 8GB USB-stick stopped to work and I could only see one of my two disks in my external storagebox.

Now back to 1.02.07, and everything back to normal.

How can they release a firmware that don't work!?!

[matudtud]

Dear WD support,

Generation 1

Were still waiting for your response regarding this issue.

Just to add:

Is there ay upgrade firmware that can resolve this issue in WD TV generation 1. Hope ypu can help us to fix it.

Thanks in advance

Regards,

[del365]

HELLO WD COMMUNITY, JUST WANTED TO SAY THANK YOU FOR THE POST ABOUT THE FIRMWARE UPGRADES FOR THE MEDIA PLAYERS. I WISH I HAD FOUND THIS BEFORE I DECIDED TO UPGRADE. I ONLY UPGRADED BECAUSE IT WOULD NOT PLAY SOME OF MY MOVIES. HAD I KNOWN THAT AFTER UPGRADING IT WOULD NOT PLAY A LOT MORE OF MY MOVIES I WOULD HAVE NEVER UPGRADED. I'M GOING TO DO WHAT JUDYP SAYS TO DO AND HOPEFULLY IT WILL WORK ONCE AGAING THANKS.

[ZeroCorpse]

  PLEASE PRESS YOUR CAPS LOCK KEY BEFORE YOU TYPE!

Like this, please.

On the Internet, it's considered "yelling" to type in all-caps.

Thank you.

And to get on-topic, so far I haven't had any problems with 1.03.01 firmware. We'll see. It's certainly better than the latest firmware on the Gen 2 model (caused major audio sync problems with some files).

[sesardelaisla]

At last! After many emails with WD support, I have downgraded my WD TV to previous version 1.02.07 thanks to post from JudyP. It's disgusting that support just say to change HDs, reformat and things like that. I have had many problems with different HDs since I updated to the latest firmware 1.03.01.

Now, noticing that this is a general issue, I am not able to understand why the update is still in the WD site to download. "Amazing" support for a brand like this...

Maybe WD should consider to change Support Team (probably from another company like Phone Operators do) to real WD techs who know what they are doing. I really think that most active users of this forum would be good candidates.

Thanks Community for such a support.

[iiZZii]

I have a problem with my WD TV HD Media player 1 gen and I have the latest firmware 1.03.01 installed. The problem I have is that all .avi movies I watch "microstutters". If I play .mkv movies it works just fine but lately I had this annoying problem with .avi movies. I've tried to format my external hard drive and to downgrade the firmware but nothing seems to work. What to do?

[mathmagicman]

I learned a hard lesson...always read the forums before doing ANYTHING to your WD TV.  Thanks to JudyP and WD Forum Ninja for their excellent advice.

These DETAILED instructions are on how to revert back to original manufacture's firmware when using a DUAL-DRIVE USB Enclosure with two physical drives reading as separate physical drives on their WD TV (Generation 1).  This is NOT for BIG-configured drives in a dual enclosure.

Here are the steps in sequence:

1) Cut and paste the link JudyP stated (http://support.wdc.com/download/wdtv/WDTV_FW_1_02_ 07.zip) into a new url of your favorite browser and download the link

2) Go to where the file was saved and open (unrar) the RAR file

(You will receive two files: "wdtv.ver" which directs the WD TV to read the "wdtv.bin" file, and "wdtv.bin" which has the ORIGINAL firmware information that came with the WD TV)

3) Right click on the "wdtv.ver" and open this file using "Notepad"

4) Notepad will open this file as a document and you will see, "VERSION='1.02.07' LOCATION='wdtv.bin'

(1.02.07 is the ORIGINAL firmware version that came with the WD TV when you purchased it)
5) Change the VERSION='1.02.07' to read VERSION='1.03.02'

(The reason for this is that when you updated the firmware on the WD Live, it updated to 1.03.01.  You cannot go backwards in number sequence, only forward.  Therefore 1.03.02 is the next number in the sequence.)

6) Be sure to save the Notepad file by overwriting the file (don't change the file name).

(When you update the WD TV with this new version 1.03.02, the "wdtv.ver" file will direct the WD TV to read the "wdtv.bin" file with the ORIGINAL firmware information and overwrite the update with the original firmware that came with WD TV.)

7) Place the two files"wdtv.bin" and "wdtv.ver" (new version 1.03.02) into the root directory of the USB drive

8) Attach the USB drive to the WD TV and do a firmware update using the "Settings" menu

(The WD TV will update - DON"T do anything else until the WD TV has updated and rebooted.  You should come back to the original start screen)

9) Attach your USB Dual-Drive Enclosure and turn the enclosure on

10)  You should see USB 1 or USB 2 depending upon which USB plug you used on the WD TV

(When you click on the USB 1 or USB 2 icon, both physical drives should show on your screen)

I apologize to all the Geekheads who found this very boring and too wordy.  My purpose was to try to explain the instructions to those who have a novice understanding of computer technology.

Thanks again to JudyP and WD Forum Ninja for their work!!