Smartware not backing up all files

WD Software & Mobile Apps WD Software
2

WD SmartWare is independent from your WD My Cloud. If you are on a Windows system you can use Windows backup as an alternative since it will be able to create entire system images. For more information please visit the following link:

http://wdc.custhelp.com/app/answers/detail/a_id/10436/

Regards,