06-25-2011 06:41 AM
Recently, when I have tried to open my smartware it has not opened and instead this pop up window appears, " "WD SmartWare has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
How do I fix this?
06-25-2011 06:52 AM
If you have windows xp
1. Uninstall WD Smartware and restart the computer
2. Make sure your computer has adobe flash player and microsoft .net framework 3.5
3. Re install WD Smartware
If you have Windows 7 do step 1, on step 2 just make sure you have adobe flash player and then do step 3.
This is a basic troubleshooting, let me know if that works