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Occasional Visitor
sbg6334
Posts: 1
Registered: ‎06-25-2011
0

pop up window "WD SmartWare has stopped working"

Recently, when I have tried to open my smartware it has not opened and instead this pop up window appears, "  "WD SmartWare has stopped working  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

 

How do I fix this?

Honored Contributor
ricardodegracia
Posts: 418
Registered: ‎02-03-2011
0

Re: pop up window "WD SmartWare has stopped working"

Hi there

 

If you have windows xp

 

1. Uninstall WD Smartware and restart the computer

 

2. Make sure your computer has adobe flash player and microsoft .net framework 3.5

 

3. Re install WD Smartware

 

If you have Windows 7 do step 1, on step 2 just make sure you have adobe flash player and then do step 3.

 

This is a basic troubleshooting, let me know if that works

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Respected Contributor
Wayne
Posts: 1,078
Registered: ‎12-08-2009
0

Re: pop up window "WD SmartWare has stopped working"

sbg6334, did it work?

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