It is possible WD SmartWare lost track of the copy log, however, files should be completely accessible in the Retrieve Tab or by manually accessing the share holding the data. On the other hand, the highlighted target share appears to be “Time Machine”, which is not the default share for the WD SmartWare copy, and cycling may allow for the files to re-appear.
It is advisable to keep an active backup (Defining “backup” as parallel copies available in separate locations) at all times in order to minimize potential data loss. Holding data in only 1 physical external location with no separate copy is not a “backup”.
