Smartware will not backup files with a .mat extention. It puts them in window called ready to backup and says something about pending. It does this on several computers. The .mat extension is confusing. Sometimes it is a Microsoft Acess Table Shortcut. For others it is a MATlab format. In my c…

I have tried both Catagory and File Backup. They both reject .mat files. I got an answer from technical support. It seems that Smartware takes everything threw a file extension filter. See this document for the filter: http://wdc.custhelp.com/app/answers/detail/a_id/3644/session/L3RpbWUvMTQxNjk…

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Will Not Backup All Files

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mstanleyg December 9, 2014, 5:55pm 4

Good post!! Had similar problems - your post cleared things up. Unfortunately now, I have to find a different backup s/w solution. Thanks