What on EARTH is this useless Smartware software?

I couldn’t agree more with felixsapiens, well said! I gave up on the software the same day I bought it (yesterday!)

I’m using a free version of  Syncback (2brightsparks.com) now and so far am far happier with it, it’s not an app for dummies (WD’s attempt on the app for dummies is a good idea badly executed) The speed of syncback is like a million times faster! (Note: I’ve tried setting “Optimize for performance” in device manager, still lousy speeds)

WD, this is my 2nd WD hard drive, I was not happy with the software of the first one and thought this would change… guess not. I will be trying Seagate next time unless you “fix” SmartWare.