02-05-2012 07:25 AM
The WDFME process starts when you switch on the computer and runs even if you have not started WD SmartWare from the Quick View icon.
I’ve followed the excellent advice of Lucky_Phil (page 10 of the WDFME.exe RAM hog forum). I’ve set WDFMEService to manual (using Control Panel, Administrative Tools, Services) and created switches using .cmd files on the Desktop as he suggested to turn WDFME on and off.
This does mean I have to backup manually, but at least I can use my computer in the meantime. I normally just close all the applications and switch on WDFME and leave it for 20 minutes or so. Alternatively you can open WDSmartWare and use the Backup Tab. I then close WDFME before closing down the computer.
I’ve found that if I end the WDFME process before I ‘Turn Off Computer’ I will automatically delete the hidden etilqs files in the Windows Temp file which I presume is what WD intended. If I go straight to ‘Turn Off the Computer’ they will not be deleted, nor are they removed by Windows Cleanup. See the topic headed ‘WDsmartware building etilqs_ files in my windows temp folder - filling my drive!’ for more on this insidious problem. I found I had over 1GB of these files but another user reported 35GB!
Finally I’ve found that Outlook is not backed up unless it is closed and then takes a few minutes to backup. This is not immediately obvious and could leave you in trouble.
02-06-2012 12:26 PM
WDFME CPU hog for me 98-99% the last few days even when my passport drive is not plugged in. Running XP pro sp3. All was well when originally installed last weekend - but this weekend PC is unuseable. Can kill the process and appreciate those on here who have work arounds but fact is this then means you are doing manual back ups - not automated. It just doesn't do what it says on the tin and a fix is needed from WD asap
02-06-2012 12:40 PM - edited 02-06-2012 12:41 PM
Wilss, I've been watching this thread for a while now and it appears WD is in no hurry to fix this. I can definitely tell they're not in the software business. I have a copy of Norton Ghost but haven't installed it yet. Does anyone have any experience with it?
02-06-2012 01:56 PM
I ended up uninstalling the most recent version and re-installing 188.8.131.52, which was the version that came with the first My Book Live I bought. . I should add that I have this software installed on a desktop running Windows XP and a laptop with Windows 7. It was only the former that caused the problem and required the roll back. The second My Book Live I bought came with an older version (not sure of the number) but was missing some features that I used. So I upgraded the laptop one directly from WD over the Internet. I'm finding this one to be stable and not using an inordinate amount of resources. It is the desktop that I use the backup for so that's why I had to roll it back.
In the Windows Task Manager under "Processes" you will see a list of all the applications currently running. If you click on the ones associated with WD and then right click you will get a menu that allows you to end or set the priority of the application. For those of you who can't or don't want to install a previous version you may want to try to lower the priority of these appliations (in particular WDFME.exe, which seems to be the worst offender).
02-09-2012 08:53 AM
I've used the updates and am now on the latest v 184.108.40.206. The problem is worse than ever. I've opened up a support ticket but haven't heard anything. I could be done with WD products, this issue shouldn't linger for so long. Is there a fix coming anytime soon?
02-09-2012 02:25 PM
For What its worth.... Been using WDSmartware for a a year or so. It kept my machine busy at times before. I just updated it yesterday to version 220.127.116.11. Its killing my machine now. (win XP) It seemed like it took for ever to finish the first backup with the new version. After a reboot today, its been doing something to consume most of the resources for 4 hours. I have selected backup when machine is idle. Looks like it is finished now. Got to go and do something before it fires up again!
02-11-2012 09:53 AM
I have the high mem/cpu/disk usage problem. I am surprised a company the size of Western Digital doesn't have (or hasn't allocated) the resources to stop this problem in it's tracks.
Win 7 starter 32-bit (ASUS netbook)
My Book Live 2TB (firmware 2.10.09, SmartWare 18.104.22.168)
I turned off all other applications to prove the point.
I bought the drive for the advertised features, one of which includes seamless backup. Furthermore, I don't want to go through troubleshooting steps to make it work. That is Western Digital's job. I hope a resolution is "on the way" and will be here soon.
Thanks in advance,
02-12-2012 04:23 PM
It seems the WDFME gives up the CPU well enough, but it uses all the real memory bumping other active program memory to disk cache. If there was a method to limit the memory used by this program from Hades I would go back to using it again. I run FreeFileSync in the middle of the night. That works well for desktops, but not so well for the laptops which sleep overnight. Is there maybe a register setting or ini file setting to limit RAM usage?
02-13-2012 09:19 AM
ThePizzaMatrix Honored Contributor? hoaxes!
It is very foolish to think that "give away" something because they are so altruistic.
It's a business... Who are you kidding?.
If they put a piece of software is because they need it.
I have only WD products in my office and my home, and I have long followed the forum, do not see the interest in WD to fix the problem.
In desperation I tried to solve the problem using other software, but something happened to the unit, and does not access. I lost my valuable information.
I learned of the alliance of Segate and Samsung. In the office we decided to test also the chance of other products.
I'm sorry, I really loved WD, but we were disappointed.