The WD Community was created for Users, such as yourself, to help one another, and to share your experiences and ideas with one another. As Moderators, we are here simply to facilitate and oversee the community.
I usually only step in if it’s something dealing with just product knowledge. I didn’t see this second post. WD Sync is a software solution for protecting data on our older WD Passports. It’s not a backup program. The only solution we have for password protecting the whole drive, is found on our newer drives and it’s called SmartWare.
If you have any other questions relating the what’s going on in the community, I will be happy to respond. However, if you are looking more for technical support from WD, you will need to contact them directly. They don’t really monitor the forum to do technical support.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
