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Occasional Visitor
nawfalmar
Posts: 1
Registered: ‎09-18-2010
0

WD smartware installer

i have lost my WD smartware installer from my passport essential so can u plz let me know where can i find the factory setting stuff like user manual,setups etc . . . .

Staff
Nathan_H
Posts: 128
Registered: ‎08-23-2010
0

Re: WD smartware installer

Hello!  You can get instruction manuals and updated versions of any software that was included with your drive from http://support.wdc.com/

 

For documentation, you'll click on the Installation section.  For your drive specifically, you can visit:

 

http://support.wdc.com/product/install.asp?groupid=209&lang=en

 

For software updates and downloads, you'll click on the Downloads section.  For your drive, you can visit:

 

http://support.wdc.com/product/download.asp?groupid=209&lang=en

Occasional Visitor
schanter
Posts: 1
Registered: ‎09-21-2010
0

Re: WD smartware installer

I bought 2 of WD my passport elite 500, one got installed on the xp system with no problems, the second one im trying to intall it on my vista and doesnt recognized it,  I downloaded the software many times drivers etc and still doesnt work,  i think is the USB connection on WD passport that doesnt work,  please help!

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