:smiley: I contacted WD level 2 tech today. I had 2 computers that both stopped properly backing up NEW folders & files. Here is what we did, hope it works for you. It was a combination of many problems. 1. We uninstalled again WD Smartware from add & remove. Then went to WD web site and ins…

WD Tech FIXED my updated Smartware 2.2.1.6 to work properly so far

RBrodzinsky December 8, 2013, 3:18am 3

I gave this a try, hoping it would fix my “need to reboot” issue, but it didn’t. :grumpycat: