Sorry I cant help u but am commenting as I have had a similar problem. I backed up alot of files then when I tried to retrive them, all the hhtml files and .swf and .flaa files were missing. It only retrieved some jpegs and ai files but wouldnt bring back all those other formats. So all my web design pages are missing !!! So not happy with this software. Also kept crashing and ggoing very slow. Doesnt seem to work properly at all.
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