WD Smartware unable to backup Internal WD 3TB AV Drive

WD Software & Mobile Apps WD Software
11

EUREKA !!!  My problem is solved.  

I just changed the tag letter (name) of my WD 3 TB AV Internal Drive from ‘E’ to ‘M’ and now… it works !!!   Who knows how, but with that  astuteness, it works !   SmartWare is ‘happy’ and is now able to backup all my drives.

I hope that my odd solution will be useful to other members of WD Community.

Regards,

JDesjardins