Hello,
i am having the same problem as was first stated - namely, that when i try to install the wd smartware, it either hangs or quits with an error report. The only difference is that I have a mac running mac 10.4. Do you know how to fix this error on a mac? Also, I have the my book essential (2tb) and I have already reformatted it to be compatible with a mac using disk utitlity. The only other problem I can think of is maybe I don’t have enough space on my (internal) hard drive to support the installation? I’m not sure, but either way, any help you have would be greatly appreciated.
