Hi, I have been searching through numerous articles here but none seem to clearly answer my question: My installed WD-Smartware sees my MyCloud Device just fine as a target when on the same LAN. But once I move my PC to another Internet connected location the only target it sees is my DropBox. Its…

Hello, WD Smartware does not support over the internet backup. You might be able to do that using a third party applications. However, this procedure are not supported by WD. See if the following link helps. http://community.wd.com/t5/WD-My-Cloud/GUIDE-Installing-CrashPlan-for-WD-My-Cloud-Cloud-…

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WD Smartware does not see WDMyCloud device over the Internet

WD Software & Mobile Apps WD Software

axelerator July 17, 2014, 1:01pm 3

Ok. Thanks for the feedback and answer. Perhaps the Smartware Manual should highlight this? Regards Axel