WD Smartware - cant backup when not on the network

WD Software & Mobile Apps WD Software
1

The whole point of getting the Mycloud Mirror was to be able to backup data when I move around the country.

It seems I cannot backup, when I am not on the same network, using WD Smartware.

Is there anyone who is able to help? I would be most grateful.

2

Hi and welcome to the WD community.

This is how the Smartware software is intended to work, only on your local network, but lets see if any user can suggest a 3rd party software that can do this for you.

You can also suggest this on the ideas board:

http://community.wd.com/t5/Software-Accessory-Ideas/idb-p/software_ideas