WD Smartware Excessively slow backup on PC

SmartWare worked pretty well, for a while, backing up to a USB3 drive.  It was on track to finish in about 20 hours or so before it hit a wall.  It did its first pass backing up all the small files, then chugged thru the big files from the “Not Backed Up” pile, but now it’s stuck with 51.3 gigs still “excluded” and it’s very, very, very slowly adding 1 file at a time to the backup set.

So I conclude that the MyCloud device has a problem with either its implementation of apache or the programs that apache calls to gather its data.  Smartware accesses the web services on the MyCloud device often enough to cause the load on the device to climb so high that it can’t move data efficiently.  And there’s a problem in the SmartWare software that prevents it from completing an initial backup in a reasonable amount of time.

All in all, a pretty sad showing.