I have the 2 TB model of the My Passport running on USB 3.0 and have been reading through the multiple threads about this issue, tried any and all “fixes” for it but to no avail. The only software updates on the support site are for SmartWare and uninstalled and installed this many times. I have d…

WD SmartWare keeps stalling randomly on backup

Wizer August 21, 2012, 6:58pm 7

Well to each its own

I don’t use Smartware either but some people like it

Try Windows backup or better yet just drag and drop the files