WD SmartWare for Windows Version 2.4.4 not installing

The landing page has the correct version of the software.  I checked it to make sure. 

http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfMP_Ultra&os=win

Since you’re moving up from 1.X.X, you may need to get Support to help you with this.

Contact WD
http://support.wdc.com/country/index.asp?lang=en