I too have this problem with Quickview also, using Windows XP SP3. It worked fine when I initially installed it but stopped working about a week ago. I have tried reinstalling Quickview but it still does not work. WD Smartware also does not recognise the My Cloud drive (although it does recognise the hard drive attached to my computer). I can access My Cloud through the browser and Dashboard. I tried re-running the the on-line setup installer but this also could not detect the My Cloud drive. Any suggestions?
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