WD Quick View not showing 1 out of 3 WD NAS's

WD Software & Mobile Apps WD Software
1

Hello all, I have a weird issue with WD Quick View.

I have 3 WD NAS drives. A WD Mycloud and 2 MyBook Lives.

All 3 drives appear on my network just fine and everything works great but Quick View never shows “MyBookLive2.” #1 and the MyCloud are always there. 

If I run the WD discovery program, it shows all 3 drives.

The only difference between the 2 MBL’s is that the one that isn’t showing up in Quick View, MBL2, is a 2TB while the other is a 3TB. The firmware is up to date and is the same revision on both MBL’s.

I seem to recall getting the 2TB MBL to show up in Quick View a while back but it was for a short period of time and then it dropped back out all while being fully accessible from my network.

Not a huge issue but I would like to be able to see all 3 of them in Quick View if possible.

Any help would be greatly appreciated!

Thanks!

Steve

2

Hi, be sure to use a different device name for both My Book Live’s. Check page 56 of the manual for more information. 

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705058.pdf#page=61

3

Thanks, but they are named differently. MyBookLive1 and MyBookLive2. Also taking MyBookLive1 physically off of the network doesn’t make MyBookLive2 show up.

Steve

4

Here’s how they all show up in WD Discovery

wdd.jpg
wdd.jpg800×546 65.8 KB

And here’s what shows up in WD Quick View.

wdqv.jpg

Steve