To follow up…
WD agreed with me that the MyBookLive was faulty and agreed to replace it, which they did with a MyCloud. Needless to say I was a very happy and satisfied customer at that point.
I now have a MyCloud that is every bit as useless as the MyBook. The new unit constantly drops off the network, and the only way to retrieve it is to manually cycle the power on and off!!
I was disgusted to see that there is a forum post on this very point that runs for pages and pages, but it as yet unresolved for many people - once again, a crappy product and software from WD.
I have disconnected the MyCloud and consigned it to the junk cupboard where it shall stay. A new Synology NAS takes its place and has worked perfectly and reliably since installed…says it all really, doesn’t it?!!
