I’ve just formatted MyBook Essential (3.0) for Mac OSX and downloaded the SmartWare app from KB5419. I then extracted the .dmg file and copied its content onto MyBook. I double clicked the SmartWare app and it begins the installation process, but never completes. I have tried it several times and it just hangs up during the install process. I thought I was being impatient and let it run for 6 hours to give it some time. I always eventually just have to do a Force Quit on the install application. I’ve searched the web for solutions, looking to see if there is a newer version of the SmartWare application.
I want to use the 2TB drive for my Time Machine backups. I’m assuming I don’t really need the SmartWare software, but thought it would be nice to have it. Is there anyone in the community that could possible provide any alternative solutions to my dilemma?
I went into this thinking this would be easy and painless (first mistake) and now I see that I’m losing this battle. Please HELP!!!
Thanks in Advance,
CatAllie
(Recuperating from a wild Mardi Gras season in the Big Easy)
