Two HDD partitions, one external HD - Can i backup both partitions?

So, i bought a MyPassport 1TB hdd, set it up, installed softwares and went ahead to backup my C partition. Calculates blabla and everything is fine. Then i switch in Home tab to the D partition, it classifies files but then if i try to click on the Backup tab it will kind of freeze and it won’t switch. I’m still able to open other tabs/close the software as if it was working normally, except the backup tab won’t open. Does this mean i can’t backup both partitions of my hdd? because on C i have work files with relative programs and on the D partition i have music, videos, photos etc, which i update almost daily and i may forget to copy it on to the external hdd.

Any clue?

Thanks

Hello,

Try uninstalling the WD Smartware software, then restart the computer and then install WD Smartware latest version…

How to uninstall WD SmartWare Version 2.2.x and earlier from Windows (8, 7, Vista, or XP) and Mac OSX (10.4, 10.5, 10.6, and 10.7)

How to install WD Smartware version 2.2.1

No, didn’t work