I just updated my WD SmartWare to version 1.6.4 and now when I launch SmartWare, on the Home page, My Book Live is locked and when I click on the image to unlock the drive, I receive a message stating: Authentication Failed - Access is denied. (Exception from HRESULT: 0X80070005 (E_ACCESSDENIED)). The issue is on my laptop, running Windows Vista. I have no issues on my 2 desktops, one running Windows 7 and the other one running Windows XP.
I also have the latest firmware installed for MyBookLive - version 02.32.05-046. Everything worked fine before I updated the WD SmartWare software. Help!
