I am having the exact same problem as not so lucky lucky_phil. After upgrading from 1.5.4.5, which was working fine, the switch to 1.6.0 has not been pleasent. It has taken over my CPU and like others, the Outlook.pst file is not consistenly getting backed up.
I can repeatedly replicate the problem whereby Windows Task Manager’s Resource Monitor indicates that WDBackupEngine.exe is utiilizing CPU Usage of 25% and then jumps to 50% and remains there. Here are my benchmarks…
CPU Usage
After a fresh re-install ** 0%**
Execute WD Smartware
- During Backup ** 0% - 4%**
- After Backup 0%** **
Open Outlook Remains at: 0%
Close Outlook Spikes to and stays at: 25%
STOP Backup Remains at: 25%
START Backup Spikes to and stays at: 50%
Reboot Begins at: 25%
Open Outlook Remains at: 25%
Close Outlook Spikes to and stays at: 50%
Requires reboot to bring it back down to… 25%
But the next time you open and close Outlook it jumps back up to and remains at: 50%
I wouldn’t wish ill will on anyone but at least I (and the technical support staff) know I am not alone.
Hopefully this matter will be addressed in the near term but until then I am backing up all my personal files to a USB stick.
