Installed 1.5.4.5 for Windows. Restart my system. Before my system loads my desktop, a black screen appears along with the Command window. The Command window remains completely blank. After around 15-20 seconds, my desktop loads and all of my Startup components show up.
I then open SmartWare, which recognizes 0 files to be available for backup (although SmartWare recognizes C: and the WD external drive). My SmartWare version number is also the same as it was out-of-box: 1.4.x.x.
I have done this several times and each time leads back to the same two issues: 1) the installation of 1.5.4.5 never seems to occur and 2) no files are recognized for backup. Both these issues render the software 100% useless. Any help?
