This update has been an absolute disaster !!
I was running v1.5.1.6 - WD Smartware advised me to update. Downloaded update and tried to apply it - failed.
Rebooted and tried to update again - failed.
Rebooted and tried to open WDSmartware assuming MSI had reverted back to v1.5.1.6 - nothing !
Tried to reinstall v1.5.1.6 using previous updater - failed saying I was already running v1.5.1.6.
Tried a repair - failed saying couldn’t find critical MSI files in C:\Program Files.…
Tried to uninstall - failed.
I am now locked out of my WD drive with its vital data as WD Smartware won’t run to allow me to enter my decryption password.
Thanks very much for nothing !!!
O/S - Windows 7 Home Premium SP1 X64 with all MS patches.
