3 weeks ago I purchased a 3 TB My Cloud and a 4 TB My Book Studio to be a single point bakup system in my home. So far I have been successful in:
Using Time Machine on a Mac Book Pro
Using SmartWare on a Dell Studio
Backing up Linux using Deja Dup on 3 computers
Setting up and automatically updating a safepoint on the always connected My Book
What I’ve not been able to accomplish is using Smartware on my HP desktop. I believe due to a non-standard drive and boot configuration:
drive 0 Buffalo External HDD SCSI disk device formatted NTFS shared data with Linux
drive 1 is Intel SSDSA2M160G2HP (150 GB) NTFS Windows loaded
drive 2 ST31000538AS (1 TB) formatted ext4; grub loaded here - set to boot 1st from bios
I’ve set Smartware to file type backup on a schedule where MC is inactive. Thus far on 2 different attempts it’s taken 12+ hours on the first and 6+ hours on the second (I had the external drive powered down). I didn’t let either attempt procede to completion because this is WAY TO LONG. I know the slowness isn’t caused by faulty hardwar because this is the exact hardware that Linux resides on and the Deja Dup backup took arounf 1.5 hours. One caveat I performed the Linux backup with My Book as a target:
Computer >>> My Cloud >>> My Book
Any advice about using smartware in the above configuration? Or possibly using Windows backup?
used space on my "c:" drive is 102,622,351,360 bytes
There’s a bunch missing. Here’s the beginning of the log for the most recent backup note the errors started 5 sec after the backup started and continued until I stopped smartware 3/24/2015 6:42:38 AM >>> ERROR
3/24/2015 12:30:06 AM >>> INFO BackupSourceToDestination.PerformIncrementalBackup \?\Volume{b7f0d64c-7ea0-11e0-9b0c-806e6f6e6963}\ => uuid:73656761-7465-7375-636b-0090a93a2c8b\SmartWare\ KincaidPeters\SmartWare
3/24/2015 12:30:08 AM >>> INFO RetryErrors \?\Volume{b7f0d64c-7ea0-11e0-9b0c-806e6f6e6963}\ => uuid:73656761-7465-7375-636b-0090a93a2c8b\SmartWare\ KincaidPeters\SmartWare
3/24/2015 12:30:11 AM >>> ERROR BackupSourceToDestination.CheckForMissingFiles System.AggregateException: One or more errors occurred. —> System.IO.FileLoadException: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020)
This is doing the backup to an external drive on the My Cloud or directly to the My cloud? If it is to an external drive, try to do the backup directly to the My cloud to see if the same thing happens.
This is doing the backup to an external drive on the My Cloud or directly to the My cloud?
This was performing the backup to the always connected My Book. I choose this because I was getting errors using My Cloud’s smartware repository. Additionally I think that making backups of backups is a bit redundant.
I’m not certain that other folks will benefit from this solution, but I’m posting the details in any case!
I have solved this by:
adjusting bios to disable the linux boot drive
used a linux utility to repair MBR on the "c:" drive
adjusted bios to choose c drive as primary boot
booted directly to windows
created an system image using wind 7 backup
backup to a firewire drive
use smartware to backup to My Book
This is only a troubleshooting solution as I primarily use Linux. I am able to backup my Linux installation to My Book daily by using the built into Linux utility for backup. Since I use Win 7 for tax prep, iPhone, and Photoshop, I’ll have to perform manual steps for my HP Windows 7 backup.
This is somewhat disappointing since I wanted a single point, hands off backup solution for all the devices in my home! Maybe a future FW update to My Cloud or release of Smartware will address the bios issue outlined. Perhaps, ArMak, you can forward these findings to WD software development fo future enhancements.
I feel that my WD solution will work for me because I’ve been successful with:
* Dell Studio Laptop both Windows 7 and Linux
* Mac Book Pro Time Machine
* HP Desktop Linux
* Dell Inspiron Laptop Linux