Smartware Pro Backup does not backup new files

I’m having the same issue as the OP.  To the comment above… I’m not sure what you are looking at.  There is no “apply” button when you create new files and folders in a windows directory.  You might be confused about what the OP is talking about.

If a new file or folder is created in a subdirectory of a directory that is set to be backed up after the first initial backup, then those new files/folders are not copied to the backup drive.  Looking at the community here, it seems like this is a common problem going back a year.  I’m using ver. 2.4.2.