Smartware Pro Backup Files Not Accessible

WD Software & Mobile Apps WD Software
1

When I try to view the size of my documents directory in the smartware pro application it says 1.1 GB but when I access the drive itself to view the actual contents there is only one file visible.

2

Found them under “desktop>documents.”

Problem solved.  :wink:

3

Hi there,

Glad to hear you were able to solve the issue, hope this helps other user on the community with similar issues.