Smartware PRO does not recognize external drives

Unfortunately, same problem here. Smartware Pro does not show non-wd drives (USB drives), nor does it show network shares as back-up targets. The Pro only enabled dropbox, not the unsupported drives as promised. I was hoping to attach my Ultra to my routers NAS connection as back-up the two laptops without always having to plug the drive into each.

I tried multiple USB drives (2.0,3.0) 8gb-32gb and none of them show up.