Hi, I have latest Smartware PRO v 2.4.1. / MyCloud 4TB When performing backup, quite some files are left unbacked up. (larger files like .avi, .mov and also some .jpg etc…). at “Missed files” it says “File Pending backup”. I tried category and also file backup. Results the same. Pls comment. t…

Smartware; File Pending backup

Redtail November 26, 2014, 1:53am 9

Support suggested I reinstall and restart computer. This just resulted in more files Pending Backup. Awaiting an actual solution from support. One that works.