Hi, I installed Smartware and made a backup as the PC needed a factory reset. After the factory reset My Book wanted me to install Smartware again as I did and also made a new backup. Now I cant find my important files from the first backup with the Smartware and I don´t find any other way to se…

Smartware - Backup files not visible

avbryt July 24, 2014, 8:44pm 4

Ok! I changed the name of the PC which solved the problem. It was possible to see the first backup in Smartware - retrieving.