WHY DOESN’T SOMEONE ANSWER MY URGENT QUESTIONS???
I PUT A REQUEST IN TO SUPPORT AND GET NO ANSWER, SO I PUT THE SAME QUESTION (WITH UPDTAES) ON THE FORUM AND GET NO ANSWERS TO THE UPDATES.
NAS DRIVES DO NOT APPEAR TO ME TO BE WELL DESIGNED AND FUNCTIONING PROPERLY- I HAVE HAD SO MUCH TROUBLE WITH THEM.
As an update to what I wrote the other day, I have shutdown MyBookLiveDuo, AND THEN installed SmartWare 2.2.1, but still get the same result- the following messages again prevent the installation from completing:
Installing WD SmartWare Stopping services
WD SmartWare setup- Service WD Backup could not be stopped. Verify that you have sufficient privileges to stop system services’.
This time WD SmartWare setup did not rolls back, it just ended without installing.
The end result is the same- I can’t use MyBookLiveDuo or SmartWare.
Can someone please assist???
