My PC does not work with the latest driver. I download the new version 1.5.4.5, and the performance was not good. I uninstalled the WD Smart Ware and after that, I installed the new driver again, it seems every thing was working OK. I shut down the PC went to bed and today, ready to work and my Boo…

What happens when you try to backup> Can you describe in what steps is it stuck? are you able to go to the backup and retrieve tab?