QuickView keeps disappearing from System Tray after sleeping my laptop

WD Software & Mobile Apps WD Software
1

I’m running the latest version of QuickViewv2.0.0.38 (QuickView version 3.2.0.9) on my laptop running Windows XP SP3 with my My Book Live.  Every time I put my laptop into stand by and resume the tray icon disappears. It’s not simply hidden in the inactive icon area, it’s completely gone.   I have to kill the WDDMStatus.exe task and re-run it to get the icon back.

This has been a problem for a while now and I was hoping the latest version would fix it, but it didnt.   Is there any way to fix this?

2

Hello,

Have you tried uninstalling the the application and installing that back again?

Also make sure that your computer has all the latest updates available for Windows XP.

3

I’ve recently upgraded, which did an uninstall and reinstall.  I have all the latest updates. 

The program appears to be running, it just disappears from the system tray.  I can get it back by killing the WDDMStatus.exe process and running it again, but I shouldn’t have to do that.

This is the only program I have this problem with.