For whatever reason, when I now access Smartware Pro, it asks me for log in credentials. I never had to do this.
The only thing I can think of is that computers are listed now as private shares (because I changed the router)?
What are the log in credentials it’s asking for? Have tried Router name and password, etc as well as the passwords associated with users in the dashboard.
Can you screenshot the part where its asking you for login? The only time it asks you to do that is when you try to access a private folder from the NAS.
I never used to get the “log in required” - below the WD Device until yesterday and I get it no matter which share I pick (they are all listed as public in dashboard)
Then the second screen after I click the target image
If you are using Windows, try using your Windows logon. That worked for me. I set up the drive with its own password but when I went I tried to access it, it wouldn’t recognize that password. So I plugged in my Windows credentials, and all was well. So I jut went into the dashboard again, and changed the credentials to my Windows logon. Hope that helps