New Release - WD SmartWare Version 1.3.6 for Mac 10.5-10.9 (11/25/13)

Thank you so far, but at the moment I’m really frustrated.

I tried it on OS X and on Windows 7 but in both cases I get the message that I have to remove the password protection first. Then I can configure the disk. But that’s exactly what I want to do! Remove the password protection permanently. Of course I did the unlocking before running the VCD manager.

So let me summarize waht I did until now:

  1. Tried to install smart ware on my mac → did not work

  2. Installed smart ware on my windows PC → did work, but windows did not see my drive because it is formated for mac

  3. Tried to perform a firmware update → did not work on mac or PC but my drive has the latest FW anyway, probably no problem

  4. Tried to remove the password protection with VCD manager on mac and windows → VCD manager does not work with the drive until password protection is removed from my passport

So with the latest hint we have a kind of dead lock. Need to run the VCD manager to remove the password but VCD manager does not work until password protection is removed ??? Any other ideas?