Need help with WD Smartware

WD Software & Mobile Apps WD Software
2

Hi, once you install smartware click on start and then all programs to open it from there. When you say “The WD drive DOES NOT show in the ‘Home’ screen, just a collection of all my Drives/Partitions (the WD drive is in that list)”, what do you mean? On the Home tab there should be two columns, the one on the left that represents the computer and the one on the right that represent the my book. On the latest smartware version you need to click on the my book icon on top of the right column to make the backup and retrieve tabs available.