Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Regards,
On the other hand, you can also attempt to manually map/access the drive without the application. The default device name is “WDMYCLOUD”
How to map a WD network drive on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/2686/
Regards,
