This is the response I got from support …
As per your enquiry, you need to check on the Smartware the number of backups it is set too.
I.E. - If you have a set for 5 backups, it means that after backing up the 5th time it will start deleting the older backups and replacing them for the new ones. Which might cause the absence of older backup mail files in your drive.
I hope that we have met your expectations today and that you are satisfied with our service. If you have any further questions, please reply to this email and we will be happy to assist you further.
Now is someone telling me that 5 restore points in one hour is efficient ???
